Reviews

Hear It Straight from Satisfied Customers

Courtesy Plumbing is proud to be Covina’s premier plumbing company. Since 1970, we’ve had over 10,000 satisfied customers throughout West Covina, San Gabriel Valley, and the surrounding areas. But don’t just take our word for it! Take a look at our latest reviews and testimonials to hear it straight from our customers. If you’ve liked what you read, please pick up the phone and call us at (626) 774-7167. We look forward to serving your home or commercial space.

  • Gave a reasonable quote, then did the job quickly and thoroughly

    Rick came in, assessed situation, gave a reasonable quote, then did the job quickly and thoroughly. He said that there was a chance that he would have to cut the wall, but was able to do the job without cutting. I am confident that his job will last without leaks. He finished the job and double checked the work after the pipe was already pressurized with water and gave a thorough analysis of pipes around it, especially concerned about other possible leaks elsewhere. I will call again for plumbing work

    - Michael M.

  • He took the time to make sure everything was working
    We have had some issues with our shower and toilet backing up. Another plumbing service has come out several times to try and fix the problem. The office staff is helpful, but the technicians don't communicate well, don't clean up after themselves, or let you know when they're coming or going. I feel like they rushed through the job, as all they do is snake it, which is just a band-aid. I got a second opinion from Courtesy Plumbing, and they were great! He even resealed the toilet, to stop the leaking! The technician brought his own towels, so I wouldn't have to use mine to clean up the wet floor. He explained everything thoroughly and correctly diagnosed and fixed the problem. He took the time to make sure everything was working. I would highly recommend Courtesy.

    - Cynthia S.

  • Very honest and hard-working individuals

    I can always count on Courtesy Plumbing to get the job done. They have been to my house several times for different reasons and every time they made sure that everything was working correctly before they left. Very honest and hard-working individuals.

    - Derek E.

  • I'm well pleased from the diligent dispatch to Aaron doing the work

    First time we used Courtesy Plumbing and I'm well pleased from the diligent dispatch to Aaron doing the work. I will call upon Courtesy Plumbing again. Thank you!

    - Carrie M.

  • I keep coming back to Courtesy because they are honest, good and priced fairly!
    Once again, Courtesy Plumbing came to rescue for me last weekend! Why do I keep using Courtesy? 
    1. They are honest as the day is long. 
    2. They don't try to make up reasons to jack up the bill. They fix what needs to be fixed and don't push other repairs unless they are needed. 
    3. Their customer service is great & they are very responsive. 
    4. All of their service personnel are experienced & professional. 
    5. Their prices are very fair. 
    6. I live in LA and they never hesitate to fight traffic to/from Covina to LA to service my needs. I know its a tough drive and appreciate them continuing to take care of me despite the drive. 
    Bottom line, I keep coming back to Courtesy because they are honest, good and priced fairly!  My sincere thanks to all of you at Courtesy.

    - David L.

  • I Am Now A Loyal Customer
    We had a kitchen sink stoppage and I called for service. They gave me a window of 3-6 pm. Aaron showed up just after 3, and went straight to work. He was able to clear the stoppage through the roof in about 20 minutes. Aaron is the same plumber that handled a toilet problem for us a few months ago in the middle of a downpour, and he is a terrific plumber. He's very knowledgeable and efficient, but most importantly, he is friendly and professional. I hope this message makes it to the people running this company because Aaron is fantastic and deserves recognition for his service. He embodies the company name, "Courtesy Plumbing." Great job. I am now a loyal customer.

    - Evan M.

  • I'm very pleased and I'll be using you guys for future projects
    Thank you very much Courtesy Plumbing for sending Technician-Rick to repair my restroom sink. Rick is a nice guy very knowledgeable and had things done in a timely matter. I rate a 5 star for the outstanding customer service! I'm very pleased and I'll be using you guys for future projects. Thanks again, Rick!

    - Brandon V.

  • Your fast & clean service is greatly appreciated

    Thank you, Thomas from Courtesy Plumbing. You & your crew were extremely professional. We have never been so pleased. Your fast & clean service is greatly appreciated. They installed a new gas mainline within a few hours for us. From Savannah in the office and your crew at our home. We are so very happy. Our family will always use your services in the future. Thank you again & blessings to all at Courtesy Plumbing. The Gas Company said "Excellent job done"

    - Lisa A.

  • They are always on time and never overcharge

    Amazing work! I've had work done by this company for a few years now. They are always on time and never overcharge. They are extremely professional and are on time 100% of the time. I am thankful to have been referred to this company. Jeff is so professional and always makes it a point to get the job done correctly and is time efficient. THANK YOU COURTESY PLUMBING!

    - Lisa G.

  • Very satisfied with the service that was provided

    What a great experience I had with Courtesy Plumbers! They are very professional and courteous. Their customer service is great, they were on time, and, very clean. The plumber that showed up went the extra mile for us. We're very satisfied with the service that was provided. I highly recommend Courtesy Plumbers and I will only call them for any future plumbing needs.

    - Ashley H.

  • Showed up on time and was very nice!
    We had the pleasure of being serviced by Johnny! He showed up on time and was very nice! His worth ethic was very good and again just a super sweet guy! Thank you, Johnny, for your help!

    - Vanessa H.

  • Highly Recommend
    Was looking for a local Plumbing company for a clogged bathtub drain. Came across Courtesy Plumbing, the reviews were great and I called. Aaron showed up within the 1st hour after I called. The clog was a stubborn one. Aaron did not give up. It was good to see that even Aaron had the support and he reached out to a senior tech. With both of them working on it, the drain was cleared. The price was fair and it is good knowing that you get not only good techs but included is the wealth of knowledge that the company as a whole brings. I would recommend Courtesy Plumbing to all that need plumbing service.

    - Javier V.

  • An excellent example of going above and beyond
    Shout out to Rick! He arrived on time and was not only super friendly and knowledgeable-but obviously loves what he does! There were some tense moments - am a renter that has to pay for all repairs on a house built in '55 w/old pipes and a shower that was evidently Frankensteined together-with parts not easily available. I got a little freaked out, but he was very patient and walked me through what my options were within my meager budget. He is an excellent example of going above and beyond in customer service. Will definitely be requesting him for any future calls!

    - Melody B.

  • Excellent customer service
    I called them to fix a clogged toilet and shower drain, two separate blockages. Aaron showed up within a half hour. He cleared both drains, identified a root problem, removed the toilet and cut out the roots; all in about 45 minutes. He was friendly and courteous and left no mess. Excellent customer service. Thank you, Aaron!  And to the owners or Courtesy Plumbing, please know that Aaron is awesome.

    - Evan M.

  • No need to hesitate to call them
    So impressed with Thomas's amazing customer service mannerism. He is professional, knowledgeable, and honest. I absolutely recommend this company, because it truly stands for its name, "Courtesy Plumbers" No need to hesitate to call them, because their work performance rocks as well! Thank you Thomas for such great service and an effective job well done!

    - Sonia B.

  • EXCELLENT job with replacing my main water line from the city water meter to my house
    Thom and the two gents who assisted him performed an EXCELLENT job with replacing my main water line from the city water meter to my house. The information provided to me was exemplary! The modifications (several) suggested by Thom, were outstanding! The time it took for these gents to accomplish all the work required was noteworthy! My wife and mother-in-law were as surprised and as pleased as I was with our experience with the Courtesy employees. WELL DONE!

    - Mark D.

  • Courtesy came right out and fixed the problem

    Just had Courtesy Plumbing come out to check a gas leak in my sons home. They're bringing home a brand new baby so Courtesy came right out and fixed the problem. Tom is a really nice guy and very professional! Made sure everything was perfect for them before the new addition came home. Thank so much Tom for the last minute call!

    - Karen A.

  • Very knowledgeable and handled the situation promptly
    Rick was a true hero for me yesterday saving me from a major leak that was guzzling 3 times the amount of water usage. He was very knowledgeable and handled the situation promptly and in the most cost-effective way. #anothersatisfiedcustomer

    - Alisa F.

  • Upfront and honest

    Called this company based on their reviews and I'm so glad I did. Aaron was here quicker than I expected and was absolutely great. Very professional and efficient. He was upfront and honest on what the problem could and couldn't be and what our options were. I will DEFINITELY use this company again if need be. I even called the company after he left to let them know what an awesome job Aaron did. I'm big on reviews and I hope my review will be the reason why someone else will go with this company as did I. Thank you again for your service, Aaron.

    - Kerry S.

  • Very professional and very courteous
    Courtesy Plumbers did a great job. I had a problem with my Moen valve on my shower. They sent Daniel out he fixed it and did a great job. He was very professional and very courteous-- I will be using them again for any other projects that may come up. They were reasonably priced. Thank you again for a great job, Daniel.

    - Matt K.

  • Extremely satisfied with his work

    Thomas was awesome! He came and worked on the same day. He was very polite and his service was done in a timely manner and was very professional. If ever needed, we wouldn't hesitate to call him again. Overall, extremely satisfied with his work and we are very happy to have our water successfully running again!

    - Lexine L.

  • Gave us plumbing tips for our home

    We had issues with our main shutoff valve and needed to get it replaced. We called Courtesy Plumbers and set up for them to come out first thing in the morning for a quote. Rick came out early in the morning, we liked the quote and asked if it could be done today, and he said yes. He got straight to work, he explained step by step what he was doing, gave us plumbing tips for our home, finished in a timely manner, and was very clean. We definitely recommend Courtesy!

    - Corina C.

  • Able to explain the situation and offer the necessary solution to the issue
    Had sudden plumbing issues, as plumbing issues tend to arise. Called Courtesy Plumbing and Jeff came out with a quickness to help assist with the problem. Unfortunately, the problem turned out to be a little bigger than expected but Jeff was able to explain the situation and offer the necessary solution to the issue. Would call again.

    - Elvis V.

  • Kind and respectful and went above and beyond to get my plumbing issue fixed
    Thank you Courtesy Plumbers for fixing a problem that another company couldn't. Daniel is a super nice guy, even when I was a frustrated customer. He was kind and respectful and went above and beyond to get my plumbing issue fixed. I've used Courtesy Plumbers before and will use them again! Highly recommend this company! Thank you!

    - Christie E.

  • Their prices and service are great

    We love Courtesy Plumbing and especially Rick! He's done two jobs for us now and not only is he great at his job but he's very personable and takes the time to explain what's happening and why. They've replaced our hot water heater and our kitchen faucet and their prices and service are great. We highly recommend them and if you'd like a great experience, ask for Rick.

    - Sarah K.

  • Saved the day!

    Jeff and Sean came in and saved the day! All the bathrooms were backing up so I had an emergency. Called another plumbing company and they couldn't do it. Called a second plumbing company and they couldn't help me until the next day. Called Courtesy Plumbers and by the hour Jeff and Sean were at my house fixing the problem.  A+++

    - Joe D.

  • Their customer service is great! I highly recommend Rick!
    We had an issue with the kitchen sink pipe and Rick helped us out greatly. He was really informative and explained to us what has happened and what needs to happen in order to fix it. He then had two other guys come in shortly and finish the rest of the task. Their customer service is great! I highly recommend Rick!

    - Eula H.

  • Courtesy Plumbing came through again with shining colors!
    Once again I found myself in a plumbing jam and needed help quickly. Courtesy Plumbing came through again with shining colors!  Plumber Rick was AWESOME!  He is so knowledgeable and reassuring and has been able to fix things that other plumbers have said were impossible without a complete overhaul of the plumbing system. Today he saved the day once again with a brand new water heater!

    - Karen V.

  • Excellent work and thanks!
    I had a sewer smell coming from my laundry room. My regular plumber couldn't find the cause or source of the smell. He thought it was my laundry washer so I purchased a new washer and dryer but the smell was still there. I wasn't upset about purchasing the new washer and dryer because I was planning on updating the units anyways. So I ended up calling Courtesy Plumbing to see if they could find the cause of the smell. They asked if I had a drain in the laundry room and I wasn't sure so we moved the washer aside and there was a drain. The smell was coming from the laundry drain. Apparently, if the drain p trap is dry then sewer vapors can come up through the drain. He added a gallon of water into the drain and the smell was gone. He advised to actually add RV antifreeze to the drain because it won't evaporate as fast, which I did and I haven't had the smell for the last year or so. He showed me how to do it as well. Very easy fix for something so hard to find. They only charged me the initial diagnosis visit fee and it was done. Excellent work and thanks, man!

    - Brian C.

  • Professional, responsive, and deliver on quality service

    I have been working with Courtesy Plumbing for over one year and I highly recommend using their services. The team is professional, responsive, and deliver on quality service.

    - Gregg T.